When the unexpected strikes, you and your family need a safety net.

Good evening Sir/Madam. My name is Katerina Thongsamouth and I am reaching out to you tonight to recognize one of your employees, Tina Elmakias. She is a great addition to your team. Trying to find insurance for my family and most especially for my son who was diagnosed with autism has been a frustrating and heartbreaking journey. But Tina was more than happy to assist me. She was very patient with all of my questions and took the time to find the right insurance based on my family’s needs. Tina also made sure that I understand the terms and conditions of the insurance and the amount I will be paying monthly. I’ve dealt with insurance agents who are very rude and is just after the sale. But Tina made me feel like my needs came first and she was respectful. I want to thank her for making this experience a lot less stressful. Please make sure you take care of her, she is a huge asset to your company. Thank you

Katerina Thongsamouth

I have been working with Tina for the past two days on health insurance for my daughter. I wanted to let you know she is an exceptional employee. She was knowledgeable on the details of the insurance plan and always very professional. She returned my calls in a timely manner and was very patient with me when I did not understand something. I was truly impressed with her and felt she really did care and wanted to help me. I will be calling Tina back with future insurance needs.

Melissa Parsons

My name is Rose S. Borgaro. I just want to tell you how I appreciate the service I’ve been getting from Ms. Tina Elmakis. My husband’s employer is paying for this plan but needs statements every month so he can get reimbursed. Ms. Tina is always prompt to send me the document I need every month. She is personable, knowledgeable and very helpful each and every time I call. She makes sure that I understand our plan, and is ready to switch us to a better plan, should there be one. She always responds to my emails and calls in a timely manner and is very concerned that I get good service. I once had an issue with a rude receptionist and when I told Ms. Tina about it, it was quickly resolved. The next time I called and thereafter, I was treated with respect and I know it was due to Ms. Tina’s actions. I enjoy talking with Ms. Tina because she is so bubbly and makes me enjoy the rest of my day. I only wish all could be like her.

Rose S. Borgaro